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Citizens Advice Tower Hamlets

Contact us

Citizens Advice Tower Hamlets is located in Whitechapel near the East London Mosque.

We are at 32 Greatorex Street, London E1 5NP.
Telephone: 020 7247 1050.
Email: towerhamlets@eastendcab.org.uk

Drop-in advice

Citizens Advice Tower Hamlets, 32 Greatorex Street, London E1 5NP.
Monday, Tuesday and Wednesday from 9.30 am. There is a large demand for our services so please arrive early. We will see you on a first come, first served basis.

Information from reception
Monday to Friday 9.30 am to 5.00 pm.

Our receptionists have a wide range of information available.

Telephone advice sessions

Monday to Friday 10 am to 4.00 pm.

Call 0344 826 9699 and speak to a Citizens Advice adviser in Tower Hamlets. (Calls to this number will cost the same as calls to a landline number).

Advice appointments at Idea Stores and other centres

You must book an appointment at a drop in session.

Gladstone Place One Stop Shop, 1 Gladstone Place, London, E3 5EQ.
Wednesday 9.30 am to 12.00 noon (Pre-booked appointments only).

Idea Store Chrisp Street, 1 Vesey Path, East India Dock Road, London E14 6BT.
Thursday 9.30 am to 12.00 noon (Pre-booked appointments only).

Idea Store Watney Market, 260 Commercial Road, London E1 2FB.
Thursday 9.30 am to 12.00 noon

Teviot Neighbourhood Centre, Wyvis Street, Poplar, London E14 6QD.
Tuesday 2.00 to 5.30 pm (Pre-booked appointments only).

Mile End Hospital, Bancroft Road, London E1 4DG.
Wednesday 2.00 pm to 5.30 pm (appointments booked via the hospital.)

Parents Advice Centre, 30 Greatorex Street, London E1 5NP.
Tuesday 9.30 am to 12.30 pm (Pre-booked appointments only).

Royal London Hospital
Tuesday and Friday 9.30 am to 5.00 pm – (appointments for dialysis patients only). Telephone 07984 492364 or email socialwelfareadvice@eastendcab.org.uk

Specialist welfare benefits advice

Citizens Advice Tower Hamlets, 32 Greatorex Street, London E1 5NP.
Monday to Friday 9.30 am to 5.00 pm (Pre-booked appointments only).

You must book an appointment at a drop in session or via the telephone advice line above.

Health Links Advice Surgeries

XX Place Surgery, Alderney Building, Mile End Hospital, London E1 4DG.
Every other Friday – for patients only.

The Wapping Group Practice, 22 Wapping Lane, London E1 2RL.
Wednesday 2.00pm to 5.30 pm – appointments for patients only. Telephone 020 7481 9343.

St Stephen’s Health Centre, Bow Community Hall, William Place, London E3 5ED.
Thursday 9.30 am to 12.30 pm – appointments for patients only. Telephone 020 8980 1760.

Albion Health Centre, 333 Whitechapel Road, London E1 1BU.
Friday 2.00pm to 5.30 pm – appointments for patients only. Telephone 020 7456 9280.

More Help

For more support in your local area, please see our Other Help and Support links.